Return Policy At Vibe Tech Accessories, we want you to be completely satisfied with your purchase. If you’re not happy with your item, we offer an easy return process. Please review the guidelines below to learn more about how to return products.

1. General Return Guidelines We accept returns within 30 days from the date you receive your order. To qualify for a return, the following conditions must be met: Items must be in original condition: unused, undamaged, with all tags, packaging, and accessories included. You must provide proof of purchase (order number or receipt). Certain items, such as personalized or custom-designed products, are not eligible for return. Returns are only accepted for items purchased directly from Vibe Tech Accessories.

2. How to Make a Return Follow these steps to return your product: Contact Us: Reach out to our customer service team at [customer service email/phone number] within 30 days of receiving your order. Be sure to include: Your order number Product(s) you wish to return Reason for the return Photos of the product (for defective or damaged items) Return Authorization: Upon approval, we will send you a Return Authorization (RA) number and instructions for returning the item. Return Shipping: You are responsible for return shipping costs unless the return is due to an error on our part (e.g., damaged or incorrect items). Please use a trackable shipping method to return items. Vibe Tech Accessories is not responsible for lost or damaged returns. Inspection: After we receive your return, we will inspect the item. If it meets the return criteria, we will process a refund, exchange, or store credit.

3. Refunds Refunds will be issued to your original payment method once your return is processed. Please note: Refunds typically take 7-10 business days after we receive the returned items. Shipping charges are non-refundable unless the return is due to our error (e.g., incorrect or defective item). Items purchased with a discount or promotion will have the refund issued minus the discount value.

4. Exchanges Exchanges are available for damaged, defective, or incorrect items. If you wish to exchange an item for a different model or color, contact us to confirm availability. If the item is out of stock, we will offer a refund or store credit. (Go to services for more information )

5. Non-Returnable Items The following items are non-returnable: Custom-designed or personalized phone cases Opened or used hygiene products, including screen protectors Sale or clearance items marked as "Final Sale" If you have questions about whether an item is returnable, please contact us prior to your purchase.

6. Damaged or Defective Items If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide return shipping at no cost and offer a replacement or full refund once the product is returned. To help us resolve the issue quickly, please include the following when contacting us: Order number Photos of the damaged or defective product A description of the issue

7. Late or Missing Refunds If you haven’t received your refund yet, check with your bank or credit card provider. If the refund is still not showing, contact us, and we will assist you in tracking it.

8. International Returns International customers are responsible for return shipping, customs duties, and taxes. Ensure that international returns are labeled as "Returned Goods" to avoid unnecessary customs charges. We recommend using a trackable shipping service for returns.

9. Return Address Please send returns to the following address: Vibe Tech Accessories [Return Department Address] [123 Tech Lane, Silicon Valley, USA 90210] Please include your RA number with your return to ensure proper processing.

10. Contact Us If you have any questions or need assistance with your return, contact us at: Email: [contact@vibetech.com] Phone: [customer service phone number] Business Hours: [Monday to Friday, 9:00 AM - 5:00 PM] Thank you for choosing Vibe Tech Accessories. We appreciate your business and look forward to serving you again!